Last Updated: June 2026
The Brilliant Clean Team Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, make a booking, purchase a product, apply to work with us, or otherwise interact with our services.
The Brilliant Clean Team Ltd
Registered Company Number: 17267699
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@thebrilliantcleanteam.com
We are the data controller responsible for the personal information collected through this website.
We process personal data in accordance with:
Depending on how you interact with us, we may collect:
When booking cleaning services through our website, we may collect:
When requesting a commercial cleaning quotation, we may collect:
When applying to join our team, we may collect:
When purchasing guides, downloads or training materials, we may collect:
If you subscribe to our newsletter, we collect:
We may automatically collect:
through analytics and cookie technologies.
We use personal information to:
We process personal data under one or more of the following lawful bases:
Where processing is necessary to provide services, fulfil bookings or process purchases.
To manage our business operations, improve our services and respond to enquiries.
Where you have subscribed to marketing communications or accepted optional cookies.
Where we are required to retain information for taxation, accounting or legal purposes.
Payments and Direct Debit arrangements may be processed through third-party payment providers including GoCardless.
We do not store full payment card or banking details on our website.
Please refer to GoCardless’ privacy policy for information on how they process payment data.
Where you have opted in, we may send newsletters, updates and marketing communications.
Marketing emails are managed through Mailchimp.
You may unsubscribe at any time by:
We do not send unsolicited marketing emails.
Our website uses cookies to improve functionality, analyse website performance and enhance the user experience.
Cookie consent is managed through our cookie consent platform. Non-essential cookies will only be set where appropriate consent has been obtained.
For detailed information about cookies used on this website, please see our Cookie Policy.
We may share data with trusted service providers where necessary to operate our business.
These may include:
These organisations process information only as required to provide their services and are expected to maintain appropriate security measures.
We retain personal information only for as long as necessary.
Typical retention periods include:
Where legal obligations require longer retention periods, information may be retained accordingly.
We take reasonable technical and organisational measures to protect personal information from:
Our website uses SSL encryption and secure hosting infrastructure.
Under UK data protection legislation, you have the right to:
Requests can be made by contacting:
info@thebrilliantcleanteam.com
If you have concerns about how your personal information is being used, please contact us first so we can attempt to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
We may update this Privacy Policy from time to time to reflect changes in legislation, business operations or website functionality.
The latest version will always be available on this website.
